KODAK Digitizing (May 2025) logo
KODAK Digitizing (May 2025) logo

All articles

Troubleshooting

Do you offer replacements and exchanges?

Yes, if your outputs arrived damaged, we’ll happily ship you a replacement, free of charge. Simply contact our Customer Service Team and we’ll help you set this up!

What are the weird lines at the bottom of my tape?

That’s a great question! They are called Overscan Lines and they're related to Title Safe. Back in the heyday of analog media, not all of the information recorded on a tape ended up being viewable on your TV. Title Safe is one of three areas of older