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KODAK Digitizing (May 2025) logo

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Digital Files

Why are my audio reels split into multiple files?

This is a really great question, and there are a couple reasons as to why. 1. Better compatibility with Cloud platforms.2. Better compatibility with USB storage.3. Better compatibility with CDs, at maximum quality.The first reason is that some Cloud

Why are my tapes split into multiple files?

This is a really great question, and there are a couple reasons as to why. 1. Better compatibility with Cloud platforms.2. Better compatibility with USB storage.3. Better compatibility with DVDs, at maximum quality.The first reason is that some Cloud

Why is my film reel split into multiple files?

Excellent question! Sometimes, due to the age of the reel, it is necessary to stop the recording and repair any damage from bad film, or old splices before proceeding.This normally happens when a splice in the reel comes undone during the transfer. S

Why is there extra blank footage on my digital files?

Excellent question!. It is very important to us that we capture every last second of your memories, so we record every tape from start to finish, from the very first second to the very last. Some people record footage for the entire tape, and some fo

How do I use my digital files?

Digital files are a great delivery method for your memories, and many of our customers love them! It's not Thanksgiving or Christmas every weekend, and that makes it difficult to gather friends and family around a TV to view DVDs. A USB thumb drive o

What can I do with my digital files, and how do I edit them?

Great question!. Sadly, not all of the things we recorded back in the day are worth rewatching. The video footage you shot of your daughter's first ballet recital is absolutely precious, tear-jerking, and something you'll never forget. But, the two h

Why won't my digital files work in iMovie?

Great question!. There are some versions of iMovie that are compatible with .mp4 files and some that are not. Newer versions of iMovie have added support for working with .mp4 files, specifically with the particular video codecs we use to encode your

My digital files look jumpy or choppy when I play them back in Quicktime. What should I do?

Great question!. Don't panic! Your tapes and files are just fine. Quicktime has a lot of bugs that can result in choppy or jumpy video playback. While the video formats we use are very standard, some Mac computers may have issues with video playback.

How can I edit my audio digital files?

Great question!. Editing your audio is a great way to use your digital files to create something more. There are several different programs you can use. Chances are good that you already have one installed on your computer. The programs listed below